FAQ

- Baby stroller has a 2-year structural warranty if registered online and meets the company's conditions, with an additional 2-year warranty for a total of 4 years, which must be classified as an error from the production process only. Referring from the date the customer buys the product, or if purchased before the date delivering a baby, customer is allowed to choose the starting date of this warranty on the expected date of delivering a baby.
- Car seat has a 2-year structural warranty if registered online and meets the company's conditions, with an additional 2-year warranty for a total of 4 years, which must be classified as an error from the production process only, plus a 5-year accident warranty given additionally.The warranty conditions will be considered under the company's policies; however, customer (mother) is allowed the choose the starting date of this warranty coverage if she has not delivered yet. It can be done by filling the expected date of delivering a baby to start your warranty on that day.

No, unfortunately we cannot place web orders over the phone